With love my friend. With. Love.

Try lighting it again. If this does not work, try tilting the candle so that some of the wax can get on the wick while attempting to light the wick.

Trim your wick. the wick should be near the surface of the wax pool.

Tape it back together!

Seriously, we take the upmost precautions when shipping your products. As we know, the unpredictable may happen and if this does, please contact us via email at support@iloveallthelittlethings.co.